For reservations, please contact Spa Naturel, Hyatt Regency Kiev at
Tel: +(380) (44) 581 1240
Fax: +(380) (44) 581 1235
Monday to Sunday from 9.00 am till 9.00 pm
Please arrive at Spa Naturel reception desk at least 15 minutes prior to your scheduled appointment. Late arrivals will be subject to a time reduction from the treatment duration. In order to reserve your appointment, a credit card will be requested to guarantee your booking.
Should you need to change or cancel an appointment, please contact us 4 hours in advance of your reservation. Any cancellation with less than 4 hours notice will incur a full charge of total services.
Your co-operation in providing a quiet environment is greatly appreciated. Please refrain from using mobile telephones in the facilities.
Gift Certificates are available to create your own personal spa experience.
Right to Refusal
The spa reserves the right to refuse certain treatments to guests with medical contraindications and/or guests under the influence of alcohol.
For your comfort, we ask that you shower prior to any body treatment and before using water facilities following a massage. Also, allow enough time to cool down after using the steam, sauna or bath.
Additional gratuities to your therapist(s) are subject to your discretion.
The spa provides you with a robe and slippers for your comfort. A secured change closet is available in every room.
We offer a selection of freshly brewed herbal teas, infusions, juices and a healthy and sophisticated representation of culinary dishes.
Unique music styling menu according to your treatment or choice is available.